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Bryce

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Everything posted by Bryce

  1. Bryce

    Does support ever answer?

    Hi @RickFox, I apologize for the lack of response. Unfortunately I haven't had a chance to check in here for some time. But I am working through all of the support queries received via email and sent you a response regarding the keyboard layout and and POST issues you raised several days ago. Did you not receive this message? Just in case you did not I'll include its contents again below. On the first issue you raised regarding problems with your system booting while the Z is connected. This is something we have encountered before with early versions of the Z's firmware, but recent versions had resolved it (or so we thought). Since you are still having this issue presumably on the latest firmware this might not help. But in those previous cases before we updated the firmware some users had success resolving the issue by disabling the BIOS option " Legacy USB Support". If this doesn't help, as another test can you try performing a clear and reset of your Z's settings in the driver (make sure to backup you profiles to a file first), then restarting your PC to see if the issue is present while your Z is running the default firmware settings? Regarding your other issue with keyboard layouts this is due to the fact that the Z operates as a QWERTY device, and windows does not support multiple devices with different keyboard layouts correctly. Hopefully we can add other keyboard layout options for the Z in a firmware or driver update. But for now the only solution is to keep the conversion in mind when you are setting up your mappings. The lines of text below will help with this. Just lookup the key you want to output in the UK line, then instead output the key from the US line below it if it is different. UK: `1234567890-=qwertyuiop[]#asdfghjkl;'zxcvbnm,./ US: `1234567890-=qwertyuiop[]\asdfghjkl;'zxcvbnm,./ UK + Shift: ¬!"£$%^&*()_+QWERTYUIOP{}~ASDFGHJKL:@ZXCVBNM<>? US + Shift: [email protected]#$%^&*()_+QWERTYUIOP{}|ASDFGHJKL:"ZXCVBNM<>? US: `1234567890-=qwertyuiop[]\asdfghjkl;'zxcvbnm,./ For example if you want to output the ¬ key, you would need to instead send a "Shift + `" as in the image below. Or for # you would just need to send \ instead. I hope this helps for the keyboard layout issue, and please let us know how you get on regarding the boot issue.
  2. Bryce

    GT: Troubleshooting

    I just updated to macOS 10.14 Mojave, and my GT is no longer working. Mojave introduced some new security features which can interfere with the Swiftpoint Manager and prevent the GT from working. Fortunately this can be corrected by giving the Manager access to your Computer again in "System Preferences > Security & Privacy > Privacy > Accessibility", as in the screenshot below. If you do not have a touch-pad or another mouse you can use to do this, you will first need to disable the Manager. This can be done with just your keyboard by following the steps below: 1. Press "Ctrl + F2" to shift focus to the menu bar, you should see the Apple symbol highlighted in Blue. (on a MacBook you may need to press the "fn" key as well to enable F2). 2. Use the arrow keys to select the tools menu, then Select Disable Manager (Press right arrow twice, then down arrow twice, followed by Enter). 3. The Manager will ask you if you want to disable it, press Enter again proceed. With the Manager disabled, or using another mouse/touch-pad use the steps below to allow the Swiftpoint Manager to function on your computer again. 1. Open "System Preferences" from the Dock. 2. From System Preferences Select "Security and Privacy" from the top row. 3. Now select the Privacy Tab, and look down the list for Accessibility. 4. With Accessibility open, click the lock and enter your admin password to make changes. 5. Once these settings are unlocked click the checkbox next to "SwiftpointManagerHelper". 6. You can now close the "Security and Privacy" window and go back to the Swiftpoint Manager to re-enable it.
  3. Bryce

    GT: Troubleshooting

    If your GT is able to connect with its USB receiver, but not over Bluetooth - try these Bluetooth Troubleshooting steps. If your GT is working via Bluetooth, but not with your USB receiver - try these USB Receiver Troubleshooting steps. If your GT is not working at all - try these General Troubleshooting steps. If your mouse buttons or scroll-wheel are working, but you are unable to move the cursor, or the cursor is not working correctly - try these Optical Sensor Troubleshooting steps. If one or both of your GTs main buttons are not responding - try these Button Troubleshooting steps. If you have just installed macOS 10.14 Mojave, and your GT has stopped working - follow these steps to get your GT working again.
  4. Bryce

    Profile setting not overriding Gaming Gestures

    @latexyankee I think I know what might be happening here. The inheritance/overriding system for tilt inputs works a little different than for other buttons. When you override the tilt mappings in a sub profile the two left and right tilt inputs will only override their parents mappings if they are set to the same angle as they are in the parent profile. This exception is what allows config mode to work in all profiles. (If you created a Tilt Right 25° mapping in one of your profiles config mode would stop working on that profile.) So if you update the tilt left and right 1.5° mappings in the gaming analog profile so that their Angle and Noise values match your Battlefield profile, your Battlefield settings will override them correctly.
  5. @robyneil While we don't sell the extenders separately, we do have some spares available. So if you want to do some experimentation with them just contact us at [email protected], and we can set you up with a few spares.
  6. Bryce

    Driver Feature Requests

    @dbdecker @Munkie We should be able to allow this in the driver at some point in the future. But for now it is possible achieve this by making some manual modifications to the config file. I've uploaded a blank profile below which I've made these modifications to if you want to try it out. https://community.swiftpoint.com/files/file/34-editable-lmb/
  7. Bryce

    Editable LMB

    Version 1.0.0

    7 downloads

    This profile has been modified to allow you to edit the outputs on the left mouse buttons press and release. It uses a nested left button input which is set to act as left click, but unlike the base left button input this can be edited.
  8. Bryce

    and for us lefties?

    @sholdowa Unfortunately there is only a right-handed model of the GT at the moment - it is optimised and tuned for the right hand, so we don't recommend using it in the left. Creating a left handed version of the GT, (and now the ProPoint) has always been something we would like to do. But since they so optimized for the right hand it would be a no small undertaking, requiring significant product and manufacturing redesign. So while we may produce a left handed version eventually, if there is enough demand, for now all our efforts are focused on the right-handed version of the ProPoint.
  9. Bryce

    Multiple Button Presses

    @Sir Fox McCloud My first thought is that your thumb button mapping for crouch might be missing a release output. This will cause the behavior you describe as without an explicit release output for crouch it will remain held down until it is automatically released (when no buttons on your mouse are physically held down). Sending any press output repeatedly will have no effect unless the button is released in-between the presses. Setting your crouch output up with a separate press and release as below should work correctly.
  10. Bryce

    Gta online

    Unfortunately GTAV does not have support for the DirectInput joystick outputs the Z uses for its analog tilt outputs. Though it is possible to convert DirectInput into Xinput which GTAV does support. Just check the link below for a brief guide on how this can be done. https://community.swiftpoint.com/topic/7-how-to-use-the-z-in-games-that-do-not-support-directinput/ I'm not familiar with "Heroes and Generals" but based on its Steam page it doesn't have any controller support. So while you could use tilt for flying , you would need to setup your Z to output a keypress for yaw, pitch or roll for each direction; so it would not be analog.
  11. Bryce

    Prevent autostartup maximized window

    @Cassiopeia You can prevent the driver window from popping up on startup by clicking on the main driver menu at the top left of the driver window and selecting "View Introduction Videos". From there just un-check the "Show this message again on startup" checkbox at the bottom of the pop-up then close it. After this the driver will still launch at start-up, but will remain minimized to the system tray until you open it (unless there is a driver update).
  12. This one is just a minor release to add driver-side support for a polling rate option, since firmware support for this was added in the previous release. Work on the following update is already well underway and will include the oft requested auto-profile switching feature. Here's the summary of what's new in the PC Driver Release October 15, 2018 User configurable Polling rate The Z's polling rate can now be capped at 1000, 500, 250, or 125 Hz with the "Maximum Polling Rate" setting which has been added to the profile settings screen. UI Changes/ Bug Fixes Minor UI tweaks to the Profile settings pane.
  13. Bryce

    Really basic question about mappings

    @HalcJ5 It wont be in the next update (which I'll be releasing very soon), but we have it lined up for the following update which should be out next month.
  14. Bryce

    On Mac, trigger buttons stop working.

    @Bellum I've just realized that these issues could actually be due to the WOW BTT profile I made for you last month. Are these issues mainly occurring while you use that preset in BTT? We will be doing an update to the Z Mac firmware soon. So I'm thinking of including a new simpler BTT setup which will avoid the possible tilt issue I mentioned above, or perhaps a keyboard based gaming profile which doesn't need BTT at all.
  15. Bryce

    Reset Gaming Gestures Profile

    @csum17 The starter profiles can be reloaded into the driver at any time by selecting "Import Mappings From a File" in the main driver menu (The three horizontal lines at the top left of the driver window) then selecting the "Starter Mappings.spcf" file which will be in the default directory. Or if you want to wipe all of your current profiles and return to the defaults you can also select "Clear and Reset Settings in Driver and Mouse" from the same menu, then chose to load the starter mappings.
  16. Bryce

    Really basic question about mappings

    @HalcJ5 Currently the only way to get this input back (without manually editing your config file) is to use the "-REMOVE" button near the bottom of the window, then add a new set of blank inputs for the trigger with the "+ADD" button that will appear. A better solution which doesn't require you to clear the other buttons outputs will be added in an upcoming driver update.
  17. Bryce

    On Mac, trigger buttons stop working.

    @Bellum Just to clarify, when you say that all trigger buttons stop working, are you just referring to the left and right trigger push and pull buttons on the top of the Z? Or do you mean all of the buttons (other than the standard left, right, middle, and thumb buttons) stop working? If the latter, the first things that comes to mind is that for any mappings you've setup in BTT to work, BTT must be running, and you need to be in the Map All profile. Another possible cause for your mappings to not work correctly is if your Zs tilt angles and out of calibration. Since the Map All profile has separate outputs for most buttons while your Z is tilted in either direction. To correct this you would just need to pull the right trigger on your Z and then let it sit flat on your mouse mat for a few seconds. The OLED screen will update through the process, and then the Z will vibrate when it is complete.
  18. Bryce

    Pivot and profiles?

    @latexyankee I'm glad I could help, and many thanks for the feedback. One problem I've found with the two profile system is the possibility of getting out of sync. For example if you are put into a vehicle by a cut-scene you will be in the wrong profile, and trying to change back will exit the vehicle. There are ways around this but the other setup avoids this problem entirely, which is why I generally recommend it in games where it is possible.
  19. Bryce

    side tilt

    @RegularZ This behavior is due to the filtering the Z does on tilt-inputs to prevent accidental activation. Since any rapid movement of the mouse will effect the gyroscope readings. Without this filtering low angle tilt outputs could trigger from any quick mouse movements. It may be possible to tweak this system further to allow tilts to function at higher mouse movements speeds. But it would be a challenge to do so without causing problems with accidental activation.
  20. Bryce

    Z polling rate setting

    @Andrew T. It is not currently possible to adjust the Z's polling rate, but a polling rate setting will be added in the next driver update. In the meantime you can disable the "Show window contents while dragging" option in Windows to avoid this kind of lag, as shown below.
  21. Bryce

    Pivot and profiles?

    @latexyankee How you correct this will depend on what it causing the tilts to trigger. If you are actually leaning your Z, the only way to stop it from triggering would be to raise the tilt angle even higher. However if your tilts are getting stuck down even while your mouse is flat, this may be a issue with the auto calibration system. In which case disabling the "Tilt Auto Zero" option I mentioned, then manually re-zeroing your tilt angles when you start a game should provide more stable tilt performance. The Noise Level value is subtracted from the Angle value to determine when the tilts return output will trigger. For example the default 1.2° inputs have a noise value of 0.5°, which means that the output will trigger when you tilt to 1.2°, but only release once you have moved back to 0.7°.  So adjusting the noise value won't help with inadvertent activation of tilts, but it can be used to adjust the angle they will de-activate. Setting up separate on foot and vehicle controls for these two games will require different approaches. For GTA if you want analog control while driving/flying the most practical option would be to swap profiles when you enter/exit a vehicle. (You could partially automate this by putting a profile swap output on the same button as your enter/exit vehicle key) However in Battlefield an example of what I mentioned above would look like this. As you can see the Z will be outputting both a joystick button, and an analog joystick axis when you tilt in either direction. This would be a problem in GTA, as there is no way to prevent the "Analog Left / Right" output from steering your character while you are on foot. This is not a problem in Battlefield though, as you can simply remove the joystick buttons from your vehicle controls in-game, and remove the analog joystick axis from your on-foot controls in-game. So when you are on foot, only the button outputs will have an affect, and the opposite while you are in a vehicle. I realize now that the Gaming Gesture and Analog profiles do not have both the "Analog Left / Right" and separate left and right tilt inputs by default, which likely caused some extra confusion. So to use the setup above you would need to add these back in. To do this click the "-REMOVE" button at the bottom of the tilt mappings pane, then the "+ADD" button to restore all of the base tilt inputs. For analog control you need to use a Joystick axis or slider as the output. These outputs are only available for analog inputs such as "Analog Left / Right". The Z's Joystick outputs will only be recognized in games that support DirectInput joysticks. So for games like GTA which do not support DirectInput you'll need to use a tool like x360ce to convert the Zs analog joystick outputs to XInput. You can find a brief guide on how this works in the link below. https://community.swiftpoint.com/topic/7-how-to-use-the-z-in-games-that-do-not-support-directinput/ Config mode is just a few mappings in the Global profile under tilt right 25°. You can delete this if you want, but it is useful for switching profiles, OLED display etc. without opening the driver. So another option would be to increase its activation angle so that you do not trigger it accidentally.
  22. Bryce

    Pivot and profiles?

    Hi @latexyankee, Your questions touch on a lot of different topics, but I'll try to address them briefly below. Pivots inputs can be created on any profile, and you can find an overview of how to set these up from the link below: https://community.swiftpoint.com/topic/18-swiftpoint-driver-overview/?do=findComment&amp;comment=378 Using Parent and sub profiles can sometimes make things simpler if you have a number of profiles which are mostly the same, with a few minor changes for each. But you can also just make a copy of a profile and modify that instead if it's easier. To use pivot as free look the "right trigger push" mapping in "Gaming Analog" would be all you need on the Z. But this will only work in games that support free look via a controller output, such as Arma. If your tilt outputs are not working consistently try disabling the "Tilt Auto Zero" option from the Profile settings screen (Immediately below the Global Defaults profile name). Then pull the right trigger with your mouse flat on your mouse mat to re-zero your tilt angles manually. Doing this re-zero manually once a day can keep your tilt angles stable for longer than relying on the auto zero option. The separate left and right tilt inputs can be used at the same time as the analog tilt if you ever need to. Though in most cases you this would probably not be desired and you would just choose one or the other. If you want to use the Z "in the air" all you would need to do is increase your tilt angles to match the extra range of movement you have access to. The difference between the two starting gaming profiles is just that the "Analog" profile incorporates analog joystick outputs for tilt and pivot. Whereas Gestures instead uses non-analog button presses on tilt and pivot. So which one you would use depends on if the game supports analog control and if you think it would be useful. To set the gaming analog profile up so you can drive with analog control, but use your mouse normally while on foot would just involve unbinding the joystick outputs from your on foot controls in Battlefield. So that tilt only has an effect while you are in a vehicle. If you want tilt to do something else while you are on foot, you could assign new outputs to the separate tilt left/right inputs. Just make sure that the buttons you assign to these tilts have no are not bound to any "in vehicle" controls in Battlefield. The Gaming Analog and Gaming Gestures profiles can be a good starting point for games that support joystick outputs (Like Battlefield), but you do not need to use either as parents profiles if you would prefer to start from scratch, or they are not suitable. For example games like DOS2, that do not support Directinput Joysticks, the profile below which uses only keyboard keys would be a better starting point. https://community.swiftpoint.com/files/file/14-general-gaming-numpad-version/ More in-depth videos are something we need to work on. But I hope this helps somewhat in the meantime..
  23. Bryce

    Linux drivers

    @Oleg Girko If you (or anyone else) are still interested in creating Linux software for the Z, please find the specification for the Z's raw sensor events below. This should give you all the info you need to enable the raw outputs for all of the Z's inputs (they are disabled by default), and show you how to interpret that output. If you have any questions on the specifics they're likely to go over my head. But I can try to pass a few on to our devs if necessary. Z Raw Sensor Events Specification.pdf
  24. Bryce

    Z-Mouse Blocks Game Controller

    @Carl Edman I'm glad to hear that worked. Eventually we do plan to make the "Game Controller Type" setting work in a similar way to disabling it in device manager. Currently it disables the individual controller outputs, but not the whole controller interface. Which unfortunately isn't enough to prevent this issue on its own.
  25. Bryce

    Z-Mouse Blocks Game Controller

    With the approach I mentioned you won't need to unplug your mouse, and your Z will still function normally; other than its joystick outputs being disabled. So unless there is something I'm missing, it should work,
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