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Posts posted by Bryce

  1. @Skip

    Sorry for the confusion. By Smooth Scroll I was referring to the Windows specific feature which enables finer scrolling granularity.  (Further details can be found here if you're interested.)

    A side effect of this feature is a single "notch" of the scroll wheel will send multiple scroll events to make up for the fact that each scroll event is smaller. This is fine on Windows where it knows how to scale these events, but MacOS and Linux treat them as regular scroll events which massively increases scroll-speed. 

    Due to this issue mice with smooth scrolling support have this feature disabled by default and only enable it when they connect to Windows. So it only becomes a problem if one is connected to Windows, then switches to another OS without loosing power/resetting in-between.

  2. @Skip Ideally we'll be able to address this issue more directly by having the Z disable smooth scroll automatically when it's no longer connected to Windows. But if that's not feasible a mappable reset output could be a good short-term workaround.

    For those of you that primarily use the Z on Linux one option to avoid this issue entirely would be to downgrade your Z's firmware to before it added smooth scroll support.

    Unfortunately you would need to roll-back the driver quite far to do this, but version 1.2.48 would work, and you can download it here.

    • Thanks 1

  3. Here's the summary of the changes in the PC Driver released June 18th, 2019

    Improvements and bug fixes

    • Driver intro prompt will now open tutorial videos and the change log in your default browser, and display correctly on driver launch until it is disabled. It will also be displayed once whenever a new version of the driver is installed.
    • Thanks 1

  4. @Aurélien @jvreeland

    Unfortunately in order to allow you to tap into this functionality of the Z we would need to expose a lot more of the internal workings of its firmware. Which is something we want to avoid, as the firmware represents a significant portion of our IP, and investment in R&D for the Z.

    So publishing the HID spec was our compromise to enable the Linux community to make software for the Z (or integrate it with existing software), independent of the firmware.

    The HID spec should allow you to achieve most of the functionality we have in our software (and of course add new features). The software would just need to be setup in a "dumb" mouse "smart" driver type scenario. As apposed the the "smart" mouse, (mostly) "dumb" driver we use.

    I'm sorry I couldn't provide more help, but hope you are still able to get something useful from the info we have provided. 

  5. It's been a long time coming but we are finally in the testing/bug fixing phase for the Mac version of the Z's configuration software.

    So we're now looking for more Mac users to try it out, and provide feedback on any bugs we may have missed. 

    The beta version is feature-complete compared to the current Windows version (in fact it has at least one feature not yet available on Windows), but it also still has some bugs we are working on. 

    So if you're interested in helping us ensure we catch any other remaining bugs, and provide early feedback, please follow the link below and join the Mac Beta Testers Club.


    You should be accepted into the club within 24 hours, and will find details on how to access the Beta release within the club in the "Mac Pre-Release Beta" topic.

    Thanks for your help.

    • Like 1

  6. Here's the summary of what's new in the PC Driver Release April 3, 2019

    Default Profile

    Instead of the profile that was active when settings were last saved being loaded when the driver connects to your Z, the default profile can now be set manually via a checkbox on the Profile Settings page.



    Auto Profile Switching

    Applications can now be linked to profiles via the Profiles Settings page, or the profile right click menu. When an application which is linked to a profile gains focus in Windows, its linked profile will be set as active automatically. Or if an application gains focus which is not linked to any profiles, the Default Profile with be set as active.

    Multiple applications can be linked to a single profile, and multiple profiles can be linked to one application. When more than one profile is linked to an application, the most recently used profile linked to that application will be set as active when it gains focus. This allows you to return to the correct profile when you alt+tab out of a game and back in if you use more than one profile for that game (e.g. on-foot and vehicle profiles, or separate class profiles).

    Auto Profile Switching can be enabled from the Active Profile menu, or disabled by selecting any other profile as active.



    Active Profile Menu items added to system tray menu

    You can now also switch profiles by right clicking the Swiftpoint Driver icon in the system tray and selecting a profile. Auto Profile switching can also be enabled from this menu.



    Restore Base Input Button.

    Base inputs that have been removed from triggers, scroll-wheel and tilt can now be restored without clearing other mappings on these inputs using the "+RESTORE" button, which has been added beneath the mappings list.



    Bug Fixes

    • Resolved an issue which prevented some valid numerical values from being entered in regions that use comma as the decimal separator. Comma and period can now be used as the decimal interchangeably regardless of regional settings in Windows. 

    Firmware Changes

    Update to allow for seamless profile changes with the new Auto Profile Switching system.

    • Like 1
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    • Confused 1

  7. @Damir Currently the only way to break a macro without completing it is to send a profile switch command. So you might be able to set something up using that (you would need to have two profiles which you can switch back and forth between).

    With that said though, I'm not certain I understand the problem. As the scroll right loop in your screenshot should not prevent you from entering config mode. So it may be some other tilt mapping in your profile which is causing this.

    • Thanks 1

  8. Hi @RickFox,

    I apologize for the lack of response. Unfortunately I haven't had a chance to check in here for some time. But I am working through all of the support queries received via email and sent you a response regarding the keyboard layout and and POST issues you raised several days ago. Did you not receive this message?

    Just in case you did not I'll include its contents again below.


    On the first issue you raised regarding problems with your system booting while the Z is connected. This is something we have encountered before with early versions of the Z's firmware, but recent versions had resolved it (or so we thought).


    Since you are still having this issue presumably on the latest firmware this might not help. But in those previous cases before we updated the firmware some users  had success resolving the issue by disabling the BIOS option " Legacy   USB   Support".

    If this doesn't help, as another test can you try performing a clear and reset of your Z's settings in the driver (make sure to backup you profiles to a file first), then restarting your PC to see if the issue is present while your Z is running the default firmware settings?

    Regarding your other issue with keyboard layouts this is due to the fact that the Z operates as a QWERTY device, and windows does not support multiple devices with different keyboard layouts correctly. 

    Hopefully we can add other keyboard layout options for the Z in a firmware or driver update. But for now the only solution is to keep the conversion in mind when you are setting up your mappings.

    The lines of text below will help with this. Just lookup the key you want to output in the UK line, then instead output the key from the US line below it if it is different.

    UK: `1234567890-=qwertyuiop[]#asdfghjkl;'zxcvbnm,./
    US: `1234567890-=qwertyuiop[]\asdfghjkl;'zxcvbnm,./
    UK + Shift: ¬!"£$%^&*()_+QWERTYUIOP{}~ASDFGHJKL:@ZXCVBNM<>?
    US + Shift: [email protected]#$%^&*()_+QWERTYUIOP{}|ASDFGHJKL:"ZXCVBNM<>?
    US:         `1234567890-=qwertyuiop[]\asdfghjkl;'zxcvbnm,./ 

    For example if you want to output the ¬ key, you would need to instead send a "Shift + `" as in the image below. Or for # you would just need to send \ instead.


    I hope this helps for the keyboard layout issue, and please let us know how you get on regarding the boot issue.

  9. I just updated to macOS 10.14 Mojave, and my GT is no longer working.


    Mojave introduced some new security features which can interfere with the Swiftpoint Manager and prevent the GT from working.

    Fortunately this can be corrected by giving the Manager access to your Computer again in "System Preferences > Security & Privacy > Privacy > Accessibility", as in the screenshot below.



    If you do not have a touch-pad or another mouse you can use to do this, you will first need to disable the Manager. This can be done with just your keyboard by following the steps below:

    1. Press "Ctrl + F2" to shift focus to the menu bar, you should see the Apple symbol highlighted in Blue. (on a MacBook you may need to press the "fn" key as well to enable F2).


    2. Use the arrow keys to select the tools menu, then Select Disable Manager (Press right arrow twice, then down arrow twice, followed by Enter).image.png.414b0d09da1cc2f3422f4a846dd96836.png 

    3. The Manager will ask you if you want to disable it, press Enter again proceed.


    With the Manager disabled, or using another mouse/touch-pad use the steps below to allow the Swiftpoint Manager to function on your computer again.

    1. Open "System Preferences" from the Dock.


    2. From System Preferences Select "Security and Privacy" from the top row.


    3. Now select the Privacy Tab, and look down the list for Accessibility.

    image.png.489f75a06c17e315d185bf776f86d3d7.png          image.png.6b56624fca8ffdc9464789005a1aecf1.png

    4. With Accessibility open, click the lock and enter your admin password to make changes.

    image.png.ccef24d55e85eae6293bcfdaeb997d35.png         image.png.cf56393f8ec168714cc4328f22b54053.png

    5. Once these settings are unlocked click the checkbox next to "SwiftpointManagerHelper".


    6. You can now close the "Security and Privacy" window and go back to the Swiftpoint Manager to re-enable it.



  10. @latexyankee I think I know what might be happening here. 

    The inheritance/overriding system for tilt inputs works a little different than for other buttons. When you override the tilt mappings in a sub profile the two left and right tilt inputs will only override their parents mappings if they are set to the same angle as they are in the parent profile.

    This exception is what allows config mode to work in all profiles. (If you created a Tilt Right 25° mapping in one of your profiles config mode would stop working on that profile.)

    So if you update the tilt left and right 1.5° mappings in the gaming analog profile so that their Angle and Noise values match your Battlefield profile, your Battlefield settings will override them correctly.


  11. @sholdowa Unfortunately there is only a right-handed model of the GT at the moment - it is optimised and tuned for the right hand, so we don't recommend using it in the left.

    Creating a left handed version of the GT, (and now the ProPoint) has always been something we would like to do. But since they so optimized for the right hand it would be a no small undertaking, requiring significant product and manufacturing redesign.

    So while we may produce a left handed version eventually, if there is enough demand, for now all our efforts are focused on the right-handed version of the ProPoint.

  12. @Sir Fox McCloud My first thought is that your thumb button mapping for crouch might be missing a release output.

    This will cause the behavior you describe as without an explicit release output for crouch it will remain held down until it is automatically released (when no buttons on your mouse are physically held down). Sending any press output repeatedly will have no effect unless the button is released in-between the presses.

    Setting your crouch output up with a separate press and release as below should work correctly.


  13. Unfortunately GTAV does not have support for the DirectInput joystick outputs the Z uses for its analog tilt outputs. Though it is possible to convert  DirectInput into Xinput which GTAV does support. Just check the link below for a brief guide on how this can be done.


    I'm not familiar with "Heroes and Generals" but based on its Steam page it doesn't have any controller support. So while you could use tilt for flying , you would need to setup your Z to output a keypress for yaw, pitch or roll for each direction; so it would not be analog.


    • Like 1

  14. @Cassiopeia You can prevent the driver window from popping up on startup by clicking on the main driver menu at the top left of the driver window and selecting "View Introduction Videos". From there just un-check the "Show this message again on startup" checkbox at the bottom of the pop-up then close it.

    After this the driver will still launch at start-up, but will remain minimized to the system tray until you open it (unless there is a driver update).

  15. This one is just a minor release to add driver-side support for a polling rate option, since firmware support for this was added in the previous release. Work on the following update is already well underway and will include the oft requested auto-profile switching feature. 

    Here's the summary of what's new in the PC Driver Release October 15, 2018

    User configurable Polling rate

    The Z's polling rate can now be capped at 1000, 500, 250, or 125 Hz with the "Maximum Polling Rate" setting which has been added to the profile settings screen.


    UI Changes/ Bug Fixes

    • Minor UI tweaks to the Profile settings pane.

  16. @Bellum I've just realized that these issues could actually be due to the WOW BTT profile I made for you last month. Are these issues mainly occurring while you use that preset in BTT?

    We will be doing an update to the Z Mac firmware soon. So I'm thinking of including a new simpler BTT setup which will avoid the possible tilt issue I mentioned above, or perhaps a keyboard based gaming profile which doesn't need BTT at all.



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