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Hey everyone. Just got the Swiftpoint Z yesterday, and I'm trying to get everything set up. I'm primarily a Mac guy, which I use for all of my work activities, but I'm building a gaming PC. So the Swiftpoint was originally intended to just be used on the new PC for gaming. However, after getting the mouse, I saw on the box it was Mac compatible, which was a bonus. After unboxing, I was really impressed with it, I downloaded the Mac software and hooked it up. Absolutely love the mouse, but I'm having a couple issues with using on my Mac.

First, does the Swiftpoint software have to be running in order for the full functionality of the mouse to work? I set up everything in the software, it all works on the mouse, but then I turn off the software, and none of the functionality works. I think I may be missing saving the changes internally to the mouse, so I'm hoping this is just a simple thing someone can help me with. Just saw the option to save the settings to permanent flash memory in mouse, so maybe that's it? In the end, I just don't want to have to run the Swiftpoint software at all time to be able to use the mouse to its full potential.

Second, when the mouse is plugged in, my MacBook's trackpad is disabled. This is a problem, since there are times when I like to use the mousepad real quick when my hand is off the mouse. I think this issue might be related to the first problem, but I'm not sure. Anyone else have their mouse pad disabled when using the Swiftpoint Z, and were you able to figure out a fix?

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Quick update...I did save the settings I had changed in the profile I'm working with to the mouse's flash memory, and now everything is working as it should without the Swiftpoint software running. That was probably covered thoroughly in some instructions I didn't read 😁

Saving to the device's flash memory didn't change the conflict I'm having with the MacBook's trackpad, however. With the mouse plugged in, the trackpad is dead. To be clear, I have tried unplugging the mouse to make sure the trackpad is still working and didn't coincidentally start failing when I plugged in the Swiftpoint Z.

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@deelydian For your trackpad issue it looks like this could be due to an accessibility setting in macOS.

Check under "System Preferences > Accessibility > Pointer Control > Mouse & Trackpad".

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Thank you for the response Bryce! That did it!! I didn't even know about that preference, as I'm sure you've heard before. The strange thing is I have been using the Logitech MX Master 2S for the past couple of years, and the trackpad was never disabled. Apparently, when the external mouse is connected via Bluetooth, the preference operates differently.

Thanks again for your help, and AWESOME job on the mouse! One of the best and definitely the most unique experiences I've had with a computer peripheral.

  • Thanks 1

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