Jump to content

Mouse not detected

Recommended Posts

Hey Guys, 

I am running the V1.2.54.0 of the software on a Mac with Remote Windows 8 Operating system, 

The program runs fine and the mouse works Plug and play without issues, but the software cannot locate the Mouse when we try to apply the updates, is there a way to reset or force the mouse finder ?

Share this post

Link to post
Share on other sites

To reset the mouse, unplug the mouse, hold left and right button at the same time, then plug in the mouse. The mouse will reset. 

Read the bottom of the page. 

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...